You can pick up ordered items in our store at: Kyiv, st. Velyka Zhytomyrska, 30A
We will send your order by "Nova Poshta" service to the address indicated by you after making a purchase on our website. Delivery time — from 1 to 3 business days.
Worldwide delivery is provided by "Ukrpochta" or other delivery service. The cost of delivery will depend from the parcel size and place of its destination. Delivery time — from 3 to 20 business days.
Returns & Exchanges
If you do not fit the size or model, you can easily exchange or return the items within 14 days from the date of purchase. To exchange, you must first issue a return of the previous product.
Requirements for Items to be Returned
To return, you must provide the items in their original form: free from damage and traces of use, with original labels, tags and in the original packaging. If the product was purchased in the kit, it must be returned in full.
In case of a return, the customer has to arrange and pay for the shipping. The rules for returning goods purchased from the "DAFF" online store are regulated by the Law of Ukraine "On Protection of Consumer Rights".
We reserve the right not to accept returned goods if they were delivered to us after a 14-day period, or if the condition of the goods is different from the one in which you received them.
After receiving the return and confirming that the requirements for the returned items are met, we will refund your money.
Refunds are made in the same way you paid for your order. Please note that when paying by credit card, the refund period depends on the policy of the Bank that issued the card.