We will send your order by "Nova Poshta" to the address you provided within 1-3 business days from the date of purchase on our website. Delivery time is from 1 to 3 business days.
WORLDWIDE
Worldwide delivery is provided by "Ukrposhta" or other delivery service. The cost of delivery will depend from the parcel size and place of its destination. Delivery time — from 3 to 20 business days.
RETURNS & EXCHANGES
If you do not fit the size or model, you can easily exchange or return the items within 14 days from the date of purchase. To exchange, you must first issue a return of the previous product.
NON-REFUNDABLE
Products that were in use, including photo / video - shooting;
products have been delivered outside the territory of Ukraine;
products that were made according to individual measurements.
REQUIREMENTS FOR ITEMS TO BE RETURNED
To return, you must provide the items in their original form: free from damage and traces of use, with original labels, tags and in the original packaging. If the product was purchased in the kit, it must be returned in full.
In case of a return, the customer has to arrange and pay for the shipping. The rules for returning goods purchased from the "DAFF" online store are regulated by the Law of Ukraine "On Protection of Consumer Rights".
We reserve the right not to accept returned goods if they were delivered to us after a 14-day period, or if the condition of the goods is different from the one in which you received them.
REFUND
Refunds are made within 5-7 business days from the date of receipt of the goods and confirmation that the return conditions have been met.
Refunds are made in the same way you paid for your order. Please note that when paying by credit card, the refund period depends on the policy of the Bank that issued the card.
